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Policies
 
Online ordering is available through the Georgia World Congress Center's Website. If you choose to order online, you will be transferred to their website.
 
 

Orders received 30 calendar days PRIOR to event opening date will receive advance rate discounts as outlined in the CCLD Service Order Form.

 

Policies & Procedures

Ordering

Orders received 30 calendar days prior to event opening date will receive an advance rate discount as outlined in the CCLD Order Form . Please note: Orders placed on-site are subject to additional installation charges.

Phone Service

When ordering Standard Business Line phone service, you must choose a level of service on the order form. See table below for details on the various levels of service. A credit card MUST be supplied with the order for long distance service to be provided.

 
Programmed
Dialing
Standard
Dialing
International
Dialing
Local
Yes
Yes
Yes
Credit Card (0+)
Yes
Yes
Yes
Toll Free
Yes
Yes
Yes
Direct Dial Long Distance
No
Yes
Yes
International
No
No
Yes
  • Please note: You must dial 9 before placing any call.
  • Long distance charges will be billed within 30 days of move-out and charged to your credit card.
  • A $0.75 surcharge per call will be charged on all Toll Free, Directory Assisted and Credit Card Calls.
  • Telephone lines originate from floor boxes on the exhibit floor. If you'd like your service installed in a specific location within your booth, please include a booth diagram with your order. Otherwise the telephone line will be installed in the center of your booth.
  • A single-line phone is included with all Standard Business Line orders. Phones are available at the CCLD Service Desk on the exhibit floor. Phone equipment must be returned within 2 hours of show closing.
Internet Service
  • Each device connected to the CCLD Show Network must have an approved CCLD IP address. With your initial Internet connection, we provide one IP address. An additional IP address must be purchased for any additional devices connecting to the Internet.

    The use of any DHCP, NAT, or PAT technologies must have prior approval of the CCLD Network Services Department. Any unapproved proxy servers, firewalls, wireless access points or routers will be subject to service disconnection.
  • CCLD will provide 10/100 Base-T switched Ethernet connections with an RJ-45 connector. Any computers to be used on the CCLD Show Network must be equipped with a Network Interface Card (NIC) and the appropriate drivers.
  • Exhibit floor Internet connections originate overhead. Please include a scaled drawing showing service locations with reference to adjacent aisle numbers or booths. If not received, CCLD will place services in the center of the booth. Requests to change location of services will be subject to a $300 relocation fee.

For a complete listing of Terms and Conditions of Service, please refer to Page 2 of our order form . If you have questions regarding any of our services, please contact us at 404.222.5500 or toll-free at 1.866.619.5183.

 
 
© CCLD 2005